On October 1, 2013 the Canada Revenue Agency closed the remaining TSO’s (Tax Service Office). If you want to talk to an agent of theirs, then you will need to call 1-800-959-8281 for personal questions or 1-800-959-5525 for business questions. If you need to see an agent face to face then call those numbers to book an appointment with a local agent.
If you are wanting to pay an amount owing for your GST Remittance, Payroll Remittance, or Income Tax, then you can pay it through your local bank, give it 4-5 business days to be processed to the CRA, so that the CRA receives it by the due date, or pay it on the CRA’s, My Payment Option online. An option also available is to drop the payment into their drop box at the local office, a day early might be recommended so that when they process it the next day, it is still on time.
I hope you all have a Happy Thanksgiving with your families.